Outbound Support

Outbound Support

STRIDESOLUTIONS'S goal is to turn each outbound telemarketing contact into sales and results. We select, assign, train, supervise and monitor top-performing agents. Ask us to customize scripts for different market segments using appeals that will get results. Tap into our product expertise and knowledge to gain the strongest results for your outbound telemarketing program. STRIDESOLUTIONS can connect you to contact centers and staff who have had the most experience and success at handling similar outbound telemarketing projects in your industry vertical or regional market. Get the most outbound telemarketing leads and sales at the lowest cost. We employ predictive dialing software on large-volume campaigns that enable high agent productivity.

Determine your true sales prospects by asking STRIDESOLUTIONS to qualify leads for your sales team. We can warm transfer hot leads. We can also close lesser-value outbound telemarketing sales. Your sales professionals are free to pursue the higher-value deals and build relationships with top buyers and prospects

Ask STRIDESOLUTIONS to take care of appointment setting so that your sales teams can focus on getting those handshakes and signatures. Let our outbound telemarketing agents qualify leads, see whether prospects are interested and set up the times with our online appointment scheduling program. We can also send out reminder emails or outbound voice messages to confirm appointments. Hot prospects on the lines? STRIDESOLUTIONS'S outbound agents can patch in your sales staff to complete the deals. Customers/prospects wish to change or cancel appointments? We can supply toll-free numbers or email addresses.

Sound accurate; lists are keys to effective outbound telemarketing campaigns. Our list scrubbing services eliminate duplicate names and phone numbers. We can test lists to help you identify ones that will be most productive. Through our partners STRIDESOLUTIONS scrubs names against Do Not Call lists. That way we reach customers and prospects that are potentially receptive to your offers. We help you meet all regulatory requirements to ensure program compliance.

Outbound telemarketing is a powerful customer care tool. Let STRIDESOLUTIONS contact your customers to ensure they are enjoying your product or service and to see if they have any questions, concerns or suggestions. Ask our outbound agents to notify customers about hot deals keyed to their interests or about critical information like software bugs that show that you are looking out for them. When customers are on the line is a perfect opportunity for cross-selling/up-selling telemarketing targeted offers. STRIDESOLUTIONS'S outbound agents are trained to know the right moment when to turn outbound service calls into outbound telemarketing calls

STRIDESOLUTIONS cares about the success of your outbound telemarketing campaigns. We take a consultative approach in campaign design and management. Project managers meet with you throughout each step of your outbound telemarketing program to assess results and, if necessary, make adjustments.

Outbound telemarketing entails risks. STRIDESOLUTIONS has low minimums, flexible pilot programs and customized pricing methods. We can work with you to make your outbound telemarketing program a success.