Email/Chat Support
Email is increasingly becoming the most popular form of communication and has now become the primary means of data transmission and customer relationship management. Companies are forced to adopt new market strategies to maximize their reach to keep themselves apart in market competition and to meet up with an ever increasing demand of high level of service and response. That makes email marketing more relevant and rationalized.
Recently, many companies have started outsourcing their non-voice call centre needs such as email & chat support services and SMS Chat support services for many leading organizations. for better quality of response and less turnaround time. We have successfully and competently handled email support services. Our experience ranges from handling simple as well as complex issues. Clevora provides its clients with email support service package which Includes:
Customer care
Technical support.
Order fulfilment Verification.
Complete query resolution.
Automated response
Computer-aided response
Manual response
Highly Secure
Highly Accurate
Cost Effective
Chat Support Service: With Clevora, you can actually provide your customers with a human interface to help them navigate through the process. Our representatives will guide your customers through all processes. They handle any complaints and suggestions courteously.
Purchase processes
Online Filing of Insurance Claims
Online Credit Applications
Technical Support
Website Response through Live Chat
Endless other activities
Why our services are differing from others?
Trained professional chat executives.
Prompt and accurate response on live chat requests.
Highly efficient! - One chat executive can handle multiple chats at the same time.